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How our service works

1. We ask you to provide us with some general information about you, your needs, your dogs, the yard or kennel, and any pertinent information for our billing department.

2. We then set you up on our route schedule; inform you when we will arrive and when your service day will be.

3. We always require new clients to leave us a check for the first month of service plus an initial setup/cleanup fee before we can start your service. This enables you to try out our company for at least a month to determine whether it will be the proper solution to your pet waste needs.

4. Once we arrive at your home, we will thoroughly clean all areas of concern; including flower beds, grass, rocks, beauty bark, front and back yards, and any special areas at your request.

5. When we are finished, we will provide you with a Bright Blue door hanger at your front door, which says; "Your yard was serviced today", and let you know if we have found any problems with your pets waste (i.e. blood, worms, etc..). This hanger will inform you, if nobody is home, that we were there that day to service your account.

IMPORTANT: We always recommend that you double check our work for at least the first three weeks of service to insure that we have covered and cleaned all of the areas of concern. Remember, your satisfaction is always 100 % guaranteed.

6. We will then return the next week or if service is needed twice a week (recommended) on your regularly scheduled day of service.

7. If we happen to miss something, please let us know, one of our representatives will return on the next business day to take care of the problem at no cost to you.


Established in 2004, The Doody Guys Pet Waste Removal Service is the Southland's newest and largest residential and commercial "POOPER SCOOPER" service. We cover 5 Counties including San Bernardino, Orange, Riverside, Los Angeles, and San Diego. Our successful and innovative company provides a highly reliable and inexpensive weekly service that scoops and hauls away pet waste (DOG POOP) from yards, kennels, and dog runs throughout the West Coast. We service a wide variety of customers: residential homes, yards, kennels, parks, apartment communities, nature trails for housing developments, dog shows, and whoever, wherever we may be needed. We also offer a “Kitty Can” TM box cleaning and replacement program, and a "Poop in a Can” Service for those who want to do it themselves.

We have designed our company to become so efficient; we are able to cover the entire Inland Empire from as far north as Apple Valley to as far south as San Diego, and parts of the Los Angeles area. Service to Arizona and Las Vegas is coming soon. We not only provide an extremely effective solution to dog poop and healthy living environment for your dogs, but we free the homeowner of having to deal with the worst task of having to pick after their dogs on a regular basis. We take care of one less thing you have to worry about in your busy life!

Billing
We will always bill in advance for service on the 5th of every month. For example; lets use April 5th. When we bill on April  5th, we will be sending you your May invoice. This will give you adequate time, approx. 3 - 4 weeks to fit the bill into your billing schedule, just as long as we receive it by the 1st of the following month, May. This will let us know that you will be with us for the month of May, and you will be placed on our May route schedule. This is a key element to keeping our business efficient and effective. If payment is not received by the 1st of May, you may not be placed on the May routes. Remember, we do have the worst job on the block. We can provide you with any additional information about our billing when you sign up for service